Once your request has been approved, use the return shipping label provided to send the item(s) back to us via our USA Returns Consolidation address below:.Fully insured and traceable on our end.Once your request has been approved, use the return shipping label provided to send the item(s) back to us at the below address:.While in the portal, if your label isn’t printing or showing an error, please double check your details (this may be due to a simple spelling error, mismatching postcode or missing digits).Shipping label is payable by the customer.Please submit your return request via our Returns Portal and follow the prompts.Mister Zimi reserves the right to deny a return if it does not meet the conditions above. Swimwear must be tried on with underwear and returned with the adhesive strip in place. In the interests of hygiene, returns may not be accepted if this strip has been removed or where it is obvious the items have been worn and may be sent back to the customer.The shipping cost to return item(s) is payable by the customer.Return authorisation has been approved via email.Item(s) are in original condition (unworn and unwashed with all tags attached).Your return is sent back within 7 days of being approved.Your return is initiated within 15 days of receiving your order (15 days after purchase for in-store purchases).Unfortunately, our retail stores cannot process returns or exchanges for online orders. Online orders are only able to be returned to our warehouse.The shipping cost to return an order is payable by the customer.End Of Season Sale items and Items purchased during promotional periods can be returned for a store credit or exchange only.
#1piece swimsuit heaven full#
#1piece swimsuit heaven free#
We offer Free Express Shipping for all orders over $150 AUD.If you require a signature upon delivery please contact us. Parcels will be left at your address unless the shipping address is a unit or apartment block, but only if deemed safe by the delivery driver.While some parcels are arriving next day, others are taking a little longer. Please note that AusPost and StarTrack are currently experiencing delays due to an unprecedented volumes of parcels being sent. Orders are sent via StarTrack and once shipped, typically arrive next business day.Orders under $150 AUD have a flat $10 shipping rate.We offer Free Shipping for all orders over $150 AUD.ShippingĪll orders are sent from our Mister Zimi HQ in Melbourne, Australia. Once your order is shipped you will receive regular tracking updates as it makes its way to your door. We will make every effort to accommodate your request however due to our automated warehouse process this may not be possible. If you wish to cancel your order please contact us immediately. Once we begin processing your order we are unable to amend it. Once your order is placed it is automatically sent into our warehouse system for processing. Please ensure that your email address has been entered correctly. You will receive an automated email confirmation after your order has been submitted. Shipping times are a guideline and subject to change based on order volume, promotional periods, weather events, or other Australia Post or Startrack delivery issues and other unforeseen or unavoidable events beyond our reasonable control. While some parcels are arriving next day, others are taking a little longer.ĭuring collection launch, sale and promotional periods there may be a few extra days required for us to process your order - we will get to it as fast as we can! We aim to process all orders within one business day and ship orders placed before midday AEST/AEDT same day. Please allow an extra day during new collection launch and sale periods. We aim to respond to all enquiries within 1 business day. We pride ourselves on offering exceptional customer service.
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